Yearly Checkup Message?

Discussion in 'OT Technology' started by Conrad10781, Nov 9, 2005.

  1. Conrad10781

    Conrad10781 New Member

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    I own a computer repair shop, and we have a tune up service we offer our customers and try to have them have the treatment at least once a year. In the begining it was easy to call the couple customers I had, but now, there are over 250 people who have had the service. And calling people to remind them could be very time consuming.

    What I am looking for, and if its out there already please let me know, is either a small tidbit of code, or a program already out, that would set a timer and remind the customer via a message box or something similar that its been a year since their last tune up, and to maybe have our number etc in the box, I figure if it could have an extra like it would pop up every time they restarted until they brought it in, that would be nice, and we could reset it, kind of like a real oil change in the new cars
     
  2. Frequency

    Frequency New Member

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    I wrote something like this a few months back for a computer shop i was thinking about but other things got in the way i'll look for it if not its alwasy possible to re-write it
     
  3. Conrad10781

    Conrad10781 New Member

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    Excellent, thanks!
     
  4. badguy106

    badguy106 Location:Tn

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    just out of curiosity, how much do you charge for the tune up service?
     
  5. Penguin Man

    Penguin Man Protect Your Digital Liberties

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    If a shop put something like that on my computer, they would NEVER, NEVER get my business again. Fuck adware, it's not the fucking way to do business.
     
  6. 5Gen_Prelude

    5Gen_Prelude There might not be an "I" in the word "Team", but

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    Code:
    dim startdate
    dim duration
    
    startdate = #11/09/2005#
    duration = 12
    
    if dateadd("m",duration,startdate) < date() then msgbox "Time for tuneup",,"Tune-up Notice"
    Save it as a vbs file, add a scheduled task that runs everytime the computer is logged in.
     
  7. Spazmatazz

    Spazmatazz down is the new up

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    I agree.

    what you should do is gather their email addresses and figure out a way to remind them via email after a year has gone by.

    either that or ask your customers if they'd like the message to appear to remind them to bring it back in. that way they're aware of what you're putting on their computer.
     
  8. Penguin Man

    Penguin Man Protect Your Digital Liberties

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    :werd: If it's an opt-in thing (NOT the same as an opt-OUT thing - you must GET THEIR CONSENT, not assume it unless they say otherwise) then that would be fine. Some people might like to be reminded by phone or email or by a popup to bring their computer in.

    However, just putting it on everyone's machine is ADWARE and makes you a fucking DOUCHEBAG. Don't fucking do that.
     
  9. 01000101

    01000101 New Member

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    if someone put ads on my systems like that, i would make sure everyone i could talk to knows not to use them.
     
  10. Conrad10781

    Conrad10781 New Member

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    usually $69.99, but we often run specials for $49.99
     
  11. Conrad10781

    Conrad10781 New Member

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    E-Mail is how we do it now, and phone calls, our repair intake forms have a spot for their email address, we don't spam their email with shit, but the email is normally not enough, and have to end up calling
     
  12. Conrad10781

    Conrad10781 New Member

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    Either you do repairs yourself, have no business sense like most of the people in this thread, or don't understand what I am talking about. its not a ad, in fact it would only come up on the startup, as far as I remember, my Norton Antivirus does that, as well as some of my mcafee software. And all of my yearly subscription software does it as well, and I still use them.
     
  13. Conrad10781

    Conrad10781 New Member

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    Thanks, will toy with that
     
  14. Conrad10781

    Conrad10781 New Member

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    This works great!, it didn't seem to work when run as a scheduled task, but threw it in the registry and it ran fine. THANKS!
     
  15. StevesVR4

    StevesVR4 Get Arrested

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    You could just mail out post cards as a reminder.
     
  16. Deevan

    Deevan Active Member

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    :mamoru: Common sense, FTW!

    Seriously, this is the best idea yet.
     
  17. 5Gen_Prelude

    5Gen_Prelude There might not be an "I" in the word "Team", but

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    Yay for giving money to USPS!
     
  18. StevesVR4

    StevesVR4 Get Arrested

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    It is only 18c each for a basic postcard (USPS might have changed the rate since I last checked). That is not so bad. Plus with the computerized suggestions already given, how is he going to remind the customers who have not had their computers in recently? They won't have the scheduled task to run to popup the window to remind the customer. Also, you have to consider the customers are not the best at using the computer or they would do the tune-up themselves so they might see the popup window and think he has installed some software on their computer to monitor them.
     
  19. Penguin Man

    Penguin Man Protect Your Digital Liberties

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    IT'S STILL ADWARE. Seriously, I hope you go out of fucking business. If I knew the name of your business, I would start telling people not to shop there.

    There's a HUGE difference between a piece of software that the user CHOOSES to install, knowing that it will have reminders, and something installed WITHOUT THEIR KNOWLEDGE that advertises your business.

    You're a fucking piece of scum and have no business running a computer shop. Fuck off.
     
  20. CyberBullets

    CyberBullets I reach to the sky, and call out your name. If I c

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    hehe. i was gonna say that much earlier in the thread, but i've been trolling too much.

    but you took the exact words out of my mouth.
     
  21. 5Gen_Prelude

    5Gen_Prelude There might not be an "I" in the word "Team", but

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    My understanding was the tune-up service was purchased but it was on the onus of the customer to bring the computer in. In another words, it's a product that's already been purchased.

    If not, then yes that would suck to install something on someone's computer advertising your business.
     
  22. Yep

    Yep Knick knack paddy whack, give the old dog a bone

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    I'd suggest asking before adding something like that. Personally, I'd send out a postcard like suggested, it shows more effort and you can make it more eye catching than an annoying pop up.
     
  23. EagerZeroedThick

    EagerZeroedThick New Member

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    my thoughts exactly
     

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