A buddy brought me his computer he's been having problems, wanting me to try and fix it. It's a Toshiba Satellite, running XP. The computer boots to the crash screen, where you can choose safe mode, last known good configuration, or start windows normally. Once you make a selection (doesn't matter which one), it moves to a black screen, with a cursor. Won't go any further than this... No desktop, no nothing. He claims this just appeared one day, but later mentioned something about attempting to install a trial copy of office before the problem. Worst comes to worst I'll just re-install the OS, but I'd rather not if I didn't have to. Anyone have any ideas on what's going on? I can't get a command prompt, and am at somewhat of a loss. 'ppreciate any help in advance.