I have Net Gear WGR614, and when I cick "Basic Settings" in my router settings, I put in my ISP username/password in ISP info, then apply. I then am in 'Router Status" and click connect I waited 30 mins while it was "Trying.." and nothing ever happened. I don't know what's wrong, can anyone help? I don't think I updated my firmware, if so, how do you do that? I went to the official Net Gear site and I saw my router but there no where to download an update?