windows xp pro problem

Discussion in 'OT Technology' started by ViciousTruth, Aug 11, 2005.

  1. ViciousTruth

    ViciousTruth New Member

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    i have a problem when i startup. It tells me to click on a user and when i do, it is unable to load the settings and brings me back to the startup screen, it plays the startup and shutdown theme. Do i need to reformat the HD?
    Also
    if my installer cd is scratched where can i get another copy? Online??
    thanks for any help
     
  2. huntz0r

    huntz0r New Member

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    Try starting in safe mode and logging on as Administrator, if that works then delete and recreate the account. Obviously make copies of your documents, etc. from the c:\docs and settings folder before deleting.
     
  3. ViciousTruth

    ViciousTruth New Member

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    I tried logging in as Administrator but it does the same thing. :wtc: it seems to be staying at the startup screen :noes: :noes:
     

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