Hi guys, I was hoping that maybe you could help me out. I'm responsible for (Among a vast number of other things) supporting a number of mobile users with the computer literacy of a tangerine. For obvious security reasons, I'm hesitant in sending them out with listening remote desktop or VNC ports on their machines, and they'd be useless from my perspective when they get behind any NAT device anyway. What I'd like to set up is some kind of a support website (WebEX?) that I can just put a shortcut to on their desktop where they can go so I can take control of their machines. It seems like the most secure and feasible solution given the situation... but I've never deployed anything like that. I know Remote Desktop has a Remote Assistance function that can be integrated with Email or Messenger, but I still think that it's too much for them. So, anything you guys recommend?