Used motor stores and "parts only" warranty issues ... feedback?

Discussion in 'OT Driven' started by kid, Jul 18, 2009.

  1. kid

    kid recovering alcoholic

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    bought shortblock from "HIGH QUALITY - PRE TESTED - CLEANED - 6 MONTH WARRANTY*" local company
    install motor, no start.
    tow to shop, have converted to obd2 ($300), rough. have valves adjusted ($150), still so rough it's undrivable. Compression tests at 90/105/125/125psi.
    motor seller guy says "omg we test everything i dunno how it would have got out of our tests like that, bring it in i'll give you another one"

    so i'm out the 450 for installation, plus I have to uninstall/reinstall, just to get another potentially tested (and potentially fucked) motor.

    it's been suggested I file a BBB complaint and request a refund or split costs or reinstallation ... anyone been up against this before? Would that stand a chance?
     
  2. dguy

    dguy She smells like angels ought to smell.

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    You bought a used engine and they're going to replace it after finding fault with it, I fail to see what they're doing wrong? You get what you pay for.
     
  3. rsxm5

    rsxm5 OT Supporter

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    It seems like they are doing the right thing by replacing it... filing a BBB complaint isn't likely to do anything. Maybe you can get them to do the installation for you?
     
  4. kid

    kid recovering alcoholic

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    if theyd properly tested it before selling i wouldnt be out so much cash to make it this far ... leakdown test says 90% COMPRESSION LOSS in cylinder 1
     
  5. deusexaethera

    deusexaethera OT Supporter

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    If I remember correctly, you were pissed before but you weren't sure about taking action about it. You let yourself get talked into it, don't expect a different group of people to talk you back out of it again. You know your options, so pick the one you think is best.

    If you file a complaint, be prepared to never do business with them again.
     
  6. kid

    kid recovering alcoholic

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    i'm hesitant to throw a scene just like I avoid confrontation in my life, you absolutely nailed it.

    i came here looking for tales of people who'd beaten similar circumstances so i'd tell myself I have a good chance at winning.
     
  7. Toxicity

    Toxicity New Member

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    My av is so small you can't see it!
    I dunno dude i think you might be over-reacting. I mean, they are giving you a new engine. I mean, why did you do all that shit before you brought it back?
     
  8. deusexaethera

    deusexaethera OT Supporter

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    You don't need to throw a scene. They sold you a defective product, and they're going to replace it for free. It would be nice if they paid for the install/diagnosis/removal also, but I don't think I've ever seen a company that would refund money for work they didn't do.

    Stick a boroscope down the sparkplug holes on the new engine, or get your shop to do the same. See if they can do a compression check with the engine on a stand before installing it this time.
     
  9. Injun_josh2

    Injun_josh2 New Member

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    you should always compression check a used engine before installing it. lesson learned.
     

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