Alright so my mom has an older laptop HP ze4900 She has had it for about 4 years now and no problems until a few days ago when no matter what she plugs into the USB port it says that it has malfunctioned. Now when I go into the device manager the drivers are there... no big fat question marks... Also I went onto HP's website and there are no drivers for the USB ports... I also went in to the USB Root Hub and turned off the auto disable to save power feature.. Still nothing... I know it's not the device that is being plugged in, because I have tested them on my laptop... Anyone else have any other suggestions? I don't think there is, but my Mom doesn't believe me that 2 USB ports would go out at the same time.... so any help?