URGENT Computer Diagnosis Needed - Boot log and Virus?

Discussion in 'OT Technology' started by HalieR, Jan 16, 2004.

  1. HalieR

    HalieR New Member

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    My computer, operating on Windows 98 has been freezing up lately at the touch of a mouse. I can no longer access the internet. When I attempt to run Norton AntiVirus, the program cannot find the boot log. When I attempt to shut down the computer, it freezes after displaying a message that a program is still operating - although it doesn't give the name of this program. At this point, I can only get it to boot up 5/10 times. The last thing I want to do is reformat my harddrive (considering it's a homebuilt computer). I'm wondering if this problem is familiar to anyone? Could a virus have infected the base code?

    Again, any help is appreciated.
     
  2. win 98

    ^ that's your answer right there

    when was the last time you cleanly built the machine?

    have you tried booting to safe mode and running Norton?
     
  3. HalieR

    HalieR New Member

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    Yes, I did a couple of times, and, as I mentioned before. Norton can't find the boot log. It runs very slow.
     
  4. Dommi

    Dommi Guest

    what is wrong with reinstalling the os on a homebuilt machine?
    looks like you might have to back up your software and reinstall windows.

    other things you can try.
    uninstall norton and reinstall it.
    try running adaware http://www.lavasoftusa.com/
    scanreg /restore <-- at a command line. it might solve the problem
    install coolmon from www.arsware.org ... when your computer freezes, check coolmon for whether the freeze is due to a memory backup or a processer peak.
     
  5. x6ftundx

    x6ftundx New Member

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    If your mouse freezes at startup have you tried a new mouse. Get a USB one and see if that fixes it. It might be a short in the mouse port.
     

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