treo palm desktop prob

Discussion in 'OT Technology' started by firemedic 13, Jun 14, 2007.

  1. firemedic 13

    firemedic 13 New Member

    Feb 6, 2007
    Likes Received:
    just got my treo 650 in yesterday and it is amazing! glad i chose it!

    but i can't get the desktop app to work at all
    it installs up to a point and then prompts me telling me the following:

    Error 1401. could not create key HKEY_USERS\S-1-5-21-1960408961-1580818891-1343024091-1007\Software\Classes. Verify that you have access to that key, or contact your support personnel.

    it shows me that when it's status shows as : Registering Class Servers.

    then it proceeds to uninstall itself, then shut down the installer.

    it does that whether i try from the cd i got with the 650 or the version i dled from palm! i can't figure this out, i searched the forum but didn't find anything dealing with this. help a guy out please?!
  2. Shiva Chaos

    Shiva Chaos i see boobies!

    Aug 6, 2002
    Likes Received:
    Under your bed
    Wirelessly posted via (Palm TX: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D050; Blazer/4.3) 16;320x448)

    is this a work computer you're working on?

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