Well, the computer my parents are using is around 2 1/2 years old now, and Windows is starting to lock up at random times. Knoppix is having no problems whatsoever, and memtest has found no memory errors, so I think it's a Windows software/driver issue. I've reinstalled all the drivers and nothing seems to get rid of the problem, and since Linux would probably be impossible for them to maintain, I'm thinking it's time to tell them to buy a new computer. My initial thought is that Apple might be the best option. Their prices have gotten reasonable recently (especially for the Mac Mini), and they seem to be user-friendly and relatively maintenance-free. I'm on the other coast, and I'm really bad at over-the-phone troubleshooting, so simplicity would be important. I'm just wondering if anybody had done this or something like this and had any ideas/suggestions.