As brief as possible: I have a web page in IIS that runs a print function (it prints to pdf). For it to print to PDF it has to launch Word obviously. Problem is, during print "Network Services" launches print and hangs before printing. I'm almost positive this is due to Word on first run prompts for your name, initials, and company name. The 'firstrun' key I believe is in HKCU so I don't believe I can change it on the administrative account. So how do I get rid of first launch for Word?