its a 4th gen 20 gig. yesterday it started making this clicking sound that wasnt the click speaker and it wouldnt play anything. i reset it and it showed the florder with the exclamation point and the url for the ipod support site. so i restored it to its factory settings and now the computer doesnt recognize it. i mean windoes does it makes the noise when it is plugged in but itunes doesnt recognize and either does ipod updater. sometimes when i plug it in a little thing comes up that says autoplay and it looks like it is searching for the autoplay thing. i tried reinstalling itunes and the ipod updater to no avail. any help would be greatly appreciated.