problem shutting down XP

Discussion in 'OT Technology' started by shadi, Jun 29, 2003.

  1. shadi

    shadi New Member

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    Hey guys,

    Im on my brothers PC and he is havin a problem with shutting down XP. First of all the specs, its a 2 (or more) year old dell 933mhz P3 with 512 mbs ram and 40 gig hard drive. He recently has this problem where when he is done using the comp he clicks start, then shutdown, then clicks the shutdown logo and nothing happens. It goes right back to the desktop. The way he is able to shut it down is to either log off or put switch users and shut the comp down from that screen (the screen with the user names). Anyone know whats wrong or how to fix it??


    Thanx, btw its XP pro
     
  2. Mugatu

    Mugatu Ask me about market research. OT Supporter

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    XP is probably having a problem stopping one or more programs

    it might take some time but try shutting down one program at a time (stuff in the tray first, if they don't help then move on to processes) and see if it shuts down.
     
  3. Blindsight

    Blindsight Guest

    I know this probably isn't the *best* advice, but I would start with a decent virus scanner and maybe norton utilities. Things like that have always been difficult to diagnose without sitting there actually at the computer (for me anyways). It could possibly be the result of a damaged system file. Hopefully a virus scan and norton utils could fix it up.

    If that doesn't work.. I would reformat if it bothers you that much ;)
     
  4. Blindsight

    Blindsight Guest

    :werd:

    I was about to mention that too.
     
  5. shadi

    shadi New Member

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    ill run through some of those possible fixes, what about a windows reinstall, can i do that without reformatting?
     
  6. Blindsight

    Blindsight Guest

    Yeah, you can reinstall windows right over the existing installation.
     
  7. shadi

    shadi New Member

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    cool, if i cant figure out how to fix it, ill just reinstall
     

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