PC won't finish boot sequence. Need help Troubleshoot...

Discussion in 'OT Technology' started by ManinCamo, Oct 24, 2007.

  1. ManinCamo

    ManinCamo I wear big boy pants.

    Joined:
    Jul 5, 2001
    Messages:
    4,670
    Likes Received:
    0
    Location:
    '01 OG
    My dad called me up today with some PC issues.

    1) Booting up hangs at Windows XP loading image
    or
    2) tries to run scan disk, freezes partway through

    I couldn't find anything on it, so i had him attempt a repair installation. He setup his CD/DVD drive to be the first boot device, and using a bootable XP disk, among other bootable disks, he gets a floppy seek error 4. His computer does not have a floppy disk, and I had him move that in the bios to the last item.

    I could run a bunch of diagnostic tools on the computer, but I live 8 hours away. My dad has a moderate amount of computer knowledge, but he isn't a super technologically capable guy.

    Ideas?

    Any ideas?
     
  2. Lynn

    Lynn Yes my wife does and no you can't watch.

    Joined:
    Sep 4, 2003
    Messages:
    13,619
    Likes Received:
    0
    Location:
    Friendswood, Texas
    Sounds like a piece of hardware is going out.

    Does he have anything he can remove i.e, modem, network card, usb card...etc..

    Try one at a time, this can be a pain in the ass, but has worked for me in the past. :bigok:
     
  3. Lynn

    Lynn Yes my wife does and no you can't watch.

    Joined:
    Sep 4, 2003
    Messages:
    13,619
    Likes Received:
    0
    Location:
    Friendswood, Texas
    Another idea, has he tried to boot in safe mode?

    I'm going to assume you have done this one.
     
  4. ManinCamo

    ManinCamo I wear big boy pants.

    Joined:
    Jul 5, 2001
    Messages:
    4,670
    Likes Received:
    0
    Location:
    '01 OG
    yea, safemode is a no-go. it freezes while trying to load the drivers.

    I was able to find out that he was doing some electrical work, and turned off the electricity at the breaker box w/o turning the PC off. I'm thinking that he corrupted some core system files however that does't explain why the DVD drive wouldn't work. He spoke with tech support folks (dell) who say the HDD is bad. I don't buy that though. I'm more inclined to beleive that there is a combination of a bad motherboard and corrupt files on the HDD.

    He's going to buy a new HDD and try that. I don't think it'll work.

    Hmm, I need to have him reset CMOS, reconfigure the boot sequence and see if that works.


    Sorry, thinking through the keyboard.
     
  5. Doc Brown

    Doc Brown Don't make me make you my hobby

    Joined:
    Mar 31, 2006
    Messages:
    16,404
    Likes Received:
    0
    Location:
    Ohio
    Cmos isn't a bad idea.

    I'd be surprised if some hardware had failed from the breaker being turned off.

    And once the breaker was turned back on, the pc would have been off and shouldn't have been effected there, either.

    There may be a hardware failure involved, but it's probably just a coincidence.

    +1 for unplugging stuff. And I'd start with the memory, if there's more than one stick.
     
  6. Blazed Monkey

    Blazed Monkey It puts the lotion on its skin....

    Joined:
    Oct 30, 2002
    Messages:
    15,569
    Likes Received:
    0
    I would start there as well. My mother just had a similar issue like you are describing (won't get through boot sequence), and this turned out to be the problem. Anymore, I am always inclined to start with pulling RAM, and rebooting with only 1 stick in at a time.
     

Share This Page