Sometimes when navigating through outlook, a pop-up will appear that says "Retrieving data from Microsoft Exchange server." I am currently trying to find a way to repress that pop-up. I tried changing several registry keys, but it still happens from time to time. Does anyone have any ideas on this? Let me know. It is only a problem because when it happens, people think their email is not working right, when it is actually a normal occurance with 2003. Thanks in advance! The registry key changes I made were: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Cached Mode registry key: • Upload=dword:0000003c • Download=dword:0000003c • Maximum=dword:0000003c These keys did not exist, I had to create them. 3c = 60 seconds.