OMG I HATE XBOX AND MICROSOFT!! v.overcharging

Discussion in 'Gamers' Pulse' started by phish, Sep 18, 2009.

  1. phish

    phish hockey crew

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    I ordered ONE fucking month of XBOX live online using my visa in May. Well, I initially didn't know it would automatically renew so I got charged for 2 months. So in July, I called in to cancel and they even said they would cancel it.

    Well I just checked my September visa invoice and I GOT FUCKING CHARGED AGAIN!! WTF??????

    I'm fucking pissed....


    what the fuck??

    Yeah I know I shouldn't even buy single month membership online... but... I didn't have time to look for a card in the store and it was convenient at the time :o Fuck..
     
    Last edited: Sep 18, 2009
  2. phish

    phish hockey crew

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    I just found my cancellation confirmation number from when I called 1 1/2-2 months ago to initially cancel.

    Can I use this as proof? Are those fuckers going to credit me back for the overcharging or what?

    :mad:
     
  3. NeonImpact

    NeonImpact New Member

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    Wirelessly posted via wap.offtopic.com (iPhone 3G: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7C144 Safari/528.16)

    I've been on live since launch and I've never been automatically billed. :dunno:
     
  4. phish

    phish hockey crew

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    Did you order live ONLINE through XBOX or did you BUY a gold card from best buy or some shit?
     
  5. MSTRBKR

    MSTRBKR New Member

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    Probably not. They'll easily get away with not giving you the money back.
     
  6. MSTRBKR

    MSTRBKR New Member

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    BS. They auto renew.
     
  7. phish

    phish hockey crew

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    Well fuck. Even so, they better just fucking cancel it.

    What if I get charged again next month?

    What course of action do I have? Can I contact VISA and do a chargeback?
     
  8. phish

    phish hockey crew

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    They better acknowledge the cancellation confirmation number I have.


    "Oh, we don't have that on our records.."

    SURE FUCKERS
     
  9. MSTRBKR

    MSTRBKR New Member

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    If you have online banking go to your direct debits and block the direct debit for xbox live. Or call the bank to do the same thing. Your within your rights to do that. That will stop them charging you again. Then you can go after them with your cancellation number to be reimbersed.

    Infact, I had my bank reverse a charge on me for my mobile phone. They took a payment early or something so I went to the bank, they agreed and got my money back instantly :bowdown:

    Go to MS first, if they refuse, try the bank.
     
  10. Darius06

    Darius06 New Member

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    it took me 3 months of phone calls before they finally removed my visa from my live account
     
  11. Dogz

    Dogz interior crocodile moderator

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    .

    It was like talking to a brick wall
     
  12. Mangina

    Mangina New Member

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    Soup dawg, we're charging you to access the internet from your internet, so you can play online while you're already online.
     
  13. ocular

    ocular Active Member

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  14. Lukkie

    Lukkie OT Supporter

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    sony has the perfect billing system for PSN access :bowdown:
     
  15. Mangina

    Mangina New Member

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  16. georgexi

    georgexi o.O OT Supporter

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    one of the reasons i NEVER buy through Live directly. always buy Live point cards and subscription cards online or through ebay. cheaper that way too (ie: buy a 12+1 card for $30-35, 4000 point cards for $40, etc)
     
  17. Matt2000ss

    Matt2000ss OT Supporter

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    user error
     
  18. bowrofl

    bowrofl New Member

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    :rofl:
     
  19. JasonKnight

    JasonKnight OT Supporter

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    AGREED :bowdown:
     
  20. forgotmyname

    forgotmyname Active Member

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    You never give out credit card information to Microsoft. I thought everybody should know by now.

    Get ready to waste hours just for them to cancel it.
     
  21. Mangina

    Mangina New Member

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    I called Sony 3 times to cancel my PSN. So far I've spent over 8 hours on the phone with these faggots just trying to get it cancelled. Yesterday alone was 3 1/2 hours. The worst part, I go check it last night and the fucking shit is still hooked up. Fucking failconsole.
     
  22. forgotmyname

    forgotmyname Active Member

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    Fail troll is troll. :ugh:
     
  23. sony

    sony Active Member

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    PSN is free dumbass :gtfo:
     
  24. Mangina

    Mangina New Member

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    Yeah right, free online game playing :rolleyes:. Whatever moran.
     
  25. sony

    sony Active Member

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    says the guy who spent 8 hours calling customer service trying to cancel a service that is free to everyone :bowrofl:
     

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