Offshore aka India Help vs :ugh2:

Discussion in 'OT Technology' started by Frequency, Jun 10, 2008.

  1. Frequency

    Frequency New Member

    Joined:
    Dec 30, 2004
    Messages:
    7,504
    Likes Received:
    0
    Location:
    PA
    Working in the insurance industry currently and my main client finally has a few new projects coming in. Its all well and good except I work at a company that believes 9 woman can make a baby in 1 month and so they gave me an offshore resource.
    Thats all well and good if the resource could follow simple directions. I spend more time correcting, repeating, repeating and re-correcting that time its taken her to develop the screens she is working on

    /rant off
     
  2. SLED

    SLED build an idiot proof device and someone else will

    Joined:
    Sep 20, 2001
    Messages:
    28,118
    Likes Received:
    0
    Location:
    AZ, like a bauce!
    welcome to outsourcing
     
  3. DatacomGuy

    DatacomGuy is moving to Canada

    Joined:
    Oct 14, 2002
    Messages:
    16,546
    Likes Received:
    0
    Location:
    Tampa, FL
    Yep.. outsourcing is a beotch.
     
  4. trouphaz

    trouphaz New Member

    Joined:
    Sep 22, 2003
    Messages:
    2,666
    Likes Received:
    0
    ok, i'm going to have to remember that one.
     
  5. Peyomp

    Peyomp New Member

    Joined:
    Jan 11, 2002
    Messages:
    14,017
    Likes Received:
    0
    Only use them for repetitive tasks that would slow you down while you do real, thinking person's smart work. Otherwise just don't use them. Don't use them on core/critical components/tasks. And when you do, explain it thoroughly up front and then don't spend much time walking them through it. And check everything they do.

    And if you're going to be using him for a while... train him. By this I mean give him tasks that he'll get better at as time goes along. Similar tasks. This reduces your overhead in teaching him wtf to do.

    Also, consider getting a 'project manager' go between that sits between you and him, in India (on their end), if all else fails.
     
  6. Doc Brown

    Doc Brown Don't make me make you my hobby

    Joined:
    Mar 31, 2006
    Messages:
    16,404
    Likes Received:
    0
    Location:
    Ohio
    Yeah, I thought that was pretty slick too.


    :rofl:
     
  7. Mike99TA

    Mike99TA I don't have anything clever to put here right now

    Joined:
    Oct 3, 2001
    Messages:
    4,553
    Likes Received:
    0
    Location:
    Greenville, SC
    Just do what I do and don't use the resource at all. Then when people ask, tell them you're not using the resource because they can't follow simple instructions.

    You'll get it done faster by yourself anyway, it will be (arguably) less stressful, and certainly less frustrating.

    Shit I don't even use local, english speaking resources sometimes because it takes 3x as long to explain something to them as it does to do it myself. Couple that with possibly having to explain it 3-5 times before it sinks in, and it takes a year or more for a resource to become useful enough to actually reduce my time worked...of course by then I've already wasted so many hours of time that it will take another 6-12 months for it to become worth it, and lets be honest most of the "idiot" resources don't stick around for 2+ years.
     
  8. Peyomp

    Peyomp New Member

    Joined:
    Jan 11, 2002
    Messages:
    14,017
    Likes Received:
    0
    Just think of the most mindless, monotonous thing you have to do in any week and assign them that. And if he's as bad as Mike's guy... ask for a new one. They are disposable.
     

Share This Page