it says i need to enable active x controls os something like that, or it may now show properly. i've tried reinstalling. and also, when it finishes installing, my computer freezes. this isn't pirated, so that can't be the problem. thanks, lemon Specs: currantly on XP home (sp1) i for some reason wasn't about to download sp 2 512 mb ram 74 gb hd(24.9 gb used) amd xp 2700+ and also, a friend of ours let us use his ms office. is there a way to back up the program on a disk? and i want to reformat. i need it for excel, power point, and word.