It's a laptop computer that can't get the internet through a wireless connection. It is in a office setting with many routers around it. It can see numerous networks. Says the signal strength is good. Here's what we've done. TCP/IP settings --> detect setting automatically ipconfig --> Ip address 192.168.1.120 (I wrote it down but someone rebooted my computer so it might be a bit different but that's pretty close) subnet mask --> 255.255.255.0 default gateway --> 192.168.0.1 He has chosen the router he wants to connect to in the wireless network settings and other people are able to connect through the same router to the internet. He is able to view the network with his wireless network but not the internet. --> Removed anti-virus program from the computer. Completely uninstalled. --> Disabled Windows firewall. Tried to ping www.google.com --> *(Once again wrote it down but don't have exact error) Something like... Could not connect to host. Check the spelling and try again. --> pinged IP of google.com --> timed out. Used the wired connection on the laptop to connect to the network. Could view the internet. --> tried to repair network connection. --> error: could not repair connection becuase could not release IP. --> tried to release IP in cmd prompt. Could not release IP because ... Error: No operation can be performed on Local Area Connection while it has its media disconnected. --> tried to uninstall network adapter. (wireless adapter) error: could not uninstall because device could need to be used on bootup. I told him that he would probobly need to reset WINSOCK. He said he downloaded some winsock repair tool about a week ago with no results. I took him to dos and reset winsock. Then reset IP stack. Reboot --> not able to view internet. Don't know what to do next. Help would be appreciated.