So I bought a compaq 731US from Best Buy mainly because my friend worked there so I got a discount. ...And it sucks bad. It hangs all the time, it will hang/freeze during the screensaver with nothing but Anti-virus software running. I restored many times, it never worked, so now its getting fixed supposedly because I bought the three year plan with it. What I'm wondering is if they fix it somehow or tell me they fixed it, I think its an overheating problem, is there someway that I could sabotage it basically so that I can get a new laptop/gift card?