Motorla 5100 Keeps disconnecting

Discussion in 'OT Technology' started by KoopaTroopa, Jun 10, 2007.

  1. KoopaTroopa

    KoopaTroopa OT Supporter

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    I have a Motorola Surfboard 5100 & every couple days, the connection will die. I have Comcast Cable & they said everything is within specs when it's running. Like this morning, damn thing died again. The Receive light will stay on, but the Send & Online lights will flicker.

    Here's the error log
    1970-01-01 00:29:06 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:29:01 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:28:31 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:28:27 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:28:10 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:28:05 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:27:58 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:27:58 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:27:45 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:27:41 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:27:22 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:27:18 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:27:07 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:27:07 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:27:05 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:27:05 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:27:01 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:26:58 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:26:38 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:26:34 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:26:32 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:26:32 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:26:32 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:26:32 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:26:30 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:26:30 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:26:28 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:26:28 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:26:28 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:26:25 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:26:24 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:26:16 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:26:12 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:25:54 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:25:49 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:25:49 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:25:49 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:25:44 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:25:36 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:25:18 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:25:07 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:24:53 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:24:34 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:24:24 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:24:13 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:24:12 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:24:07 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:24:04 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:23:47 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:23:41 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:23:41 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:23:40 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:23:39 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:23:38 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:23:36 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:23:36 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:23:35 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:23:34 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:23:34 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:23:31 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:23:27 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:23:10 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:23:00 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:22:58 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:22:58 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:22:38 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:22:28 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:22:27 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:22:08 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:22:08 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:22:02 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:21:44 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:21:32 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:21:23 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:21:23 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:21:16 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:20:58 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:20:48 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:20:36 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:20:36 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:20:35 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:20:18 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:20:09 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:20:08 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:20:08 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:20:06 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:20:06 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:20:05 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:20:05 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:20:03 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:20:03 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:20:03 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:20:03 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:20:02 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:20:01 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:20:01 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:19:58 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:19:58 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:19:52 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:19:49 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

    I just went out & bought a new modem. Came home & now it's working. I checked the splitter & everything seems fine. Problem just started last week.

    Edit: The error log looked better before I posted. Now it looks all jumbled.
     
  2. P07r0457

    P07r0457 New Member

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    very very common problem with surfboards. I theorize that it has to do with heat. Rebooting the modem fixes it for a few days.
     
  3. KoopaTroopa

    KoopaTroopa OT Supporter

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    I need recommendations for a replacement modem. This 5100 keeps disconnecting.

    I was looking at the D-Link DCM 202 off buy.com
     
  4. P07r0457

    P07r0457 New Member

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    I had a DCM 235 and it was stable. But do you have dsl in your area? I switched to dsl and it's way better than cable!
     

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