Basically I have an iPod that stopped working. It's a 4th generation with the click wheel. I hit their website and did the 5 R's, and have done a lot with it and the updater software, but for some reason, the click wheel will not respond after my reset. Right now it's sitting at LANGUAGES and is highlighting Engrish. I can't hit the middle select button, it just doesn't do anything. I know for a fact that the click wheel isn't effed up because in order to reset it, I needed to hit the MENU button and that same select button. Whenever I try that, it resets itself, and goes to the LANGUAGE screen again, but nothing else. I've rolled back to older updaters, restored, everything I can think of, and I still think it's a software issue. People on the Mac forums (2 or 3) have the same issue but no one has answered their questions. I've called Apple and found out my warranty expired at the end of March, and both times I called them both techs said it sounded like it would cost me almost as much to fix it as I spent on it, as it's a 30GB Color iPod. I'm running it on an XP machine btw. My buddy has a brand new Nano (few months old) and is having the same exact problem. WTF? Does anyone have a clue at all on how to fix this?