Macbook Hard Drive Recall...

Discussion in 'OT Technology' started by MUDFISH, Feb 18, 2010.

  1. MUDFISH

    MUDFISH New Member

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    http://www.apple.com/support/macbook/hd/repairextension/

     
  2. MUDFISH

    MUDFISH New Member

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    I already called customer support and my Macbook qualifies. Since my hard drive failed in March 2008 and I brought it in to Apple they have documented proof and they are going to reimburse me...

    I'm not sure of the amount yet because I did the replacement myself for a larger hard drive, and they need to work out the details... the guy said they would look at my case and get back to me with a dollar amount by the end of the week...


    Apple customer service FTW...


    Oh, and I have never had Applecare, and that didn't matter in this case...
     
  3. dorkultra

    dorkultra OT's resident crohns dude OT Supporter

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    i changed out my stock hard drive a month before my applecare was up. i wanted a larger hard drive in my macbook
    put my old hard drive in an external and it survived for a few months and now it won't fully spin up
    i'm not too worried about the recall, i'm not sure if i'm eligible or not.
     
  4. caddymac

    caddymac New Member

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    1) Take old hard drive, put back in Mac
    2) take Mac to Apple store
    3) say "Derrr me computer no worky!!!"
    4) get new hard drive
    5) party
     
  5. dorkultra

    dorkultra OT's resident crohns dude OT Supporter

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    you forgot to mention driving 40 minutes to the store...waiting at genius bar for 20 minutes. possibly them wanting to ship it back...or having to wait for them to fully reinstall my operating system again

    no big deal
     
  6. MUDFISH

    MUDFISH New Member

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    The Apple guy just called me and they are sending me a check for $162.98... the cost to replace my hard drive in 2008... even though I went from 60GB to 320GB...


    They said I was the first case on this recall, and they want to make sure they are treating the customers right...


    Thanks Apple...
     
  7. MUDFISH

    MUDFISH New Member

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    I LOVE YOU APPLE...


    I just received my check for $162.98...
     

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