If I wanted to file a complaint...who would I send it to?

Discussion in 'OT Technology' started by Raider007, May 3, 2007.

  1. Raider007

    Raider007 om nom nom nom

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    Right, so my girlfriend has had horrible luck with her 14 inch ibook.
    she's just had the logic board replaced twice within a week (about 2 weeks ago, she's on her third logic board now), apple care dinged up her case trying to open it, and cracked the bottom of her shell by over tightening the screw.

    Also, she's had a harddrive replaced, her wireless card replaced, fans quit working and a few other things...

    Apple care has been helpful in "fixing" the problems, but refuse to do anything about the dings and cracks that they do, also with all the fucked up hardware, is there anything we can do? anyone we can contact or complain too?

    her system was fine for the first 6 months, after that it's gone down hill.
    she's had it for about a year and a half.
     
  2. Eye For The Winter

    Eye For The Winter New Member

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    I work in customer service at a store and I have found that when there is an actual problem and you complain a lot, you'll get everything replaced.
     
  3. jackback52

    jackback52 Guest


    just complain to applecare and if the person refuses to listen ask for thier supervisor, if that person doesn't help ask for his supervisor. keep going till you get what you want done.
     
  4. kamikaze

    kamikaze Active Member

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  5. Raider007

    Raider007 om nom nom nom

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  6. clog

    clog NO SOUP FOR YOU!!!!11

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    what other dude :hsugh:
     
  7. clog

    clog NO SOUP FOR YOU!!!!11

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    :mamoru:
     

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