I just lost it on a client. He calls me and tells me he wants to undo what we did this past monday. I'm tell him ok, what exactly did we do? So he replies we changed the computer the invoice printer is hooked up to. To which i reply, ok i'll need the sharename and computer name. He's liek we just went over this monday ... in a really smart alec condescending voice. It's friday afternoon, i'm tired, my brain hurts and i reply, listen Gilles, i install/configure/reconfigure 50 printers in Unix and Windows each week ... do you honestly think i remember what i did monday morning? He gets pissed, obviously. I put the phone down for a couple of seconds to cool down. I then continue to reply, you can't honestly believe you want me to remember all 270 clients' printer configurations, which ones have visionfs, who's on a print server, digiboard, serial, parallel connections while troubleshooting ICE.TCP pro errors and placing hardware orders for my suppliers? I have enough shit on my plate here and this guy is twisting my nipples, wtf is wrong with people today. /end rant.