BAD DAY FROM HELL (EDITED JUST FOR YOU) YEAH! the tax return was sent back.. ERROR 0503. Made the changes and hit submit (IRS said we could do so) Turbotax said we could not. I called them up and asked whats going on with this error the irs said it can be changed and sent back via efile. The guy thought I was on hold and said "this lady is being a bitch and is bitching about it" I could hear them laughing and I SWEAR I was on speaker phone. All I wanted to know is why I had the error what I could do to fix the ERROR and HOW do I submit it like the IRS said to do. I never was being pissy I NEVER raised my voice all I wanted was some info about the error. Apprently other people are having the same issue. There supervisor offered more info in to the problem but did not FIX the problem.. I do not think I should be called a BITCH for an error in the program. Also, It sounded like a party in the background so when I was passed back to the trainer I could not understand a WORD she was trying to say because of the guys in the background bitching about me wanting advice about the program. I swear the supervisor had be on speaker phone aswell and it was a big joke to them. Then a good friend of ours called to let us know that another friend of ours that my husband works for suffered a fatal heart attick during PT and was DOA at the hospital. No word on when the funeral will be.