For me, a computer is like a book (that came out also in a movie) and I've read and watched it over 20 times. When ppl ask me for help on HTML, basic trouble shooting, it pisses me so much off and my temper goes up--I can tell even tho I try my best to conceal it. For me so many of the questions ppl ask are like in my common sense, but not in theirs. It's like kids asking you what is "happiness" and you tell them "the state of being in joy" then they question you what state, being, and joy means. then you elaborate on what joy means, and then question your definition on what that means. How can I deal with this without trying to hide my temper?