Went to my mother's house this weekend 'cuz she was having some computer problems. She said she thought her speakers were bad because she was getting no sound. What I noticed when I checked out her "Sound and Audio Devices" in the Control Panel was that her volume was set to the lowest level possible. However, you couldn't increase the volume because it was grayed out. Almost like an administrator was not authorizing you access to the volume controls. Here's a picture of what I'm talking about (this is a picture of MY sound devices, not my mothers). This one is working fine, but imagine if the everything was grayed out in the picture below & you couldn't click on anything to adjust the volume. Well, that's how my mother's PC is right now. I checked to make sure she was logged in as the Administrator and she was. She only had 2 logins: Owner and Guest, and she was logged in under "Owner". I also checked the Device Manager and made sure all the drivers were working properly and that there were no errors listed. I even performed a Windows Update just to make sure everything was up to date. Obviously, I'd like to be able to fix her problem but I haven't got a clue what's causing it. If you guys could help me out, it would be greatly appreciated. Thanks.