Hard drive problem or software?

Discussion in 'OT Technology' started by cctyler, Oct 15, 2006.

  1. cctyler

    cctyler Mornin'

    Joined:
    Nov 2, 2001
    Messages:
    2,095
    Likes Received:
    0
    Location:
    Winnipeg, Mb, Canada
    A month ago I came home from holidays, booted up the computer, got into windows and a few mins later it started to lock up every few seconds. While it froze, I could hear one of my hard drives clicking and spinning up.

    I have two drives, 36gb Raptor and a 160gb SATA WD. I reboot the computer and got a screen at post saying \WINDOWS\SYSTEM32\CONFIG\SYSTEM is corrupt or missing, run Windows repair.

    I narrow it down to the Raptor, which has the OS installed, run the repair utility but it fails says something else is corrurpt. Load the OS to the 160gb, run diag on the Raptor, everything is fine. Format the Raptor, load the OS, computers working fine. Three weeks later, same thing happens, drive is clicking after boot, locking up, \..\SYSTEM is corrupt again.

    I left an OS on the 160gb and thats where I am now, but I don't feel like formatting the raptor to have this happen a third time. The drive is still under warranty (5years ftw) should I just RMA it? Or does this sound like some wierd windows problem caused by a program? I've had the computer for two years now and never had any problems.
     
  2. vudoodoodoo

    vudoodoodoo New Member

    Joined:
    May 3, 2006
    Messages:
    12,069
    Likes Received:
    0
    Location:
    Boston, MA
    SATA cable loose or bad?
     
  3. cctyler

    cctyler Mornin'

    Joined:
    Nov 2, 2001
    Messages:
    2,095
    Likes Received:
    0
    Location:
    Winnipeg, Mb, Canada

    Maybe, I can still get data off the drive though. It sounds like its spinning up fine on boot. I'll swap the cables to double check though.
     
  4. cctyler

    cctyler Mornin'

    Joined:
    Nov 2, 2001
    Messages:
    2,095
    Likes Received:
    0
    Location:
    Winnipeg, Mb, Canada
    Doesn't seem to be a cable issue.
     
  5. Doc Brown

    Doc Brown Don't make me make you my hobby

    Joined:
    Mar 31, 2006
    Messages:
    16,404
    Likes Received:
    0
    Location:
    Ohio
    You said you ran the repair utility. Was this the WD utility, or windows?

    If it was windows, then check out the WD site.

    WD has a good app that you can run to help diagnose the problem.
     
  6. Schproda

    Schproda New Member

    Joined:
    Jul 9, 2006
    Messages:
    442
    Likes Received:
    0
    Location:
    Memphis, TN
    If you can hear a drive clacking it's the drive failing.
     
  7. deusexaethera

    deusexaethera OT Supporter

    Joined:
    Jan 27, 2005
    Messages:
    19,712
    Likes Received:
    0
    Raptors are notorious for overheating and dying if you don't have any ventilation on them. I burned myself on one of my Raptors once, and that convinced me to fabricate a fan bracket to keep them cool.

    Best of luck getting your data off the drive. I suggest keeping the case open while you do it. Don't forget to lean on your 5-year warranty.
     
  8. cctyler

    cctyler Mornin'

    Joined:
    Nov 2, 2001
    Messages:
    2,095
    Likes Received:
    0
    Location:
    Winnipeg, Mb, Canada

    I ran the WD app and everything came back fine. The drive still works, as I am able to pull data off of it. I just can't boot the OS.
     
  9. cctyler

    cctyler Mornin'

    Joined:
    Nov 2, 2001
    Messages:
    2,095
    Likes Received:
    0
    Location:
    Winnipeg, Mb, Canada

    I have a 120mm fan on them. I guess I'll just send it in for RMA. I don't want to go through the hassle of formatting, loading the OS, and waiting two weeks for the problem to happen again.
     
  10. deusexaethera

    deusexaethera OT Supporter

    Joined:
    Jan 27, 2005
    Messages:
    19,712
    Likes Received:
    0
    If you can RMA them for a refund, pick up three 74GB raptors and RAID them. That way if one fails, you can RMA it without having to reinstall all your crap again.
     
  11. 5Gen_Prelude

    5Gen_Prelude There might not be an "I" in the word "Team", but

    Joined:
    Mar 14, 2000
    Messages:
    14,519
    Likes Received:
    1
    Location:
    Vancouver, BC, CANADA
    RMA it - you won't get back the original drive anyway.
     
  12. OutHouse

    OutHouse New Member

    Joined:
    Oct 19, 2006
    Messages:
    27
    Likes Received:
    0
    Location:
    MA, USA
    Obtain memtest86 and test your memory.
    Memory problems can cause all kinds of weird shit to happen.
    Hard drive sound doesn't ALWAYS mean hd failure - if the drive was accessing when the system locked up, it may continue to do so.
    Also, if you've got XP as OS, check the event logs - see if the hd controller is reporting problems.
    Just some leads.
     

Share This Page