Had To Exchange My iPod Classic Today

Discussion in 'OT Technology' started by OakleyTodd, Sep 14, 2007.

  1. OakleyTodd

    OakleyTodd New Member

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    I bought a 160gb silver classic from the Apple Store yestrday. While playing with it lastnight, I notice that the click wheel seemed a bit weird. It didnt seem to be centered correctly. You could see a slight gap at the bottom. When I would click the menu button, you could feel it slightly catch the edge of the case, then it would click.

    So on my way to a customers today, I stop by the Apple Store intending to get an easy exchange. I go in the store, and sure enough the demo units are fine. So I hit up one of the girls, and she takes it to the back. After a few minutes she comes back. She tells me that the tech said that some of the iPods are just put together that way :ugh2:.

    So after telling her that I was a new Apple customer and I had expected more from their product and the service from a company with such a good rep, she agreed to exchange it for me.

    Guess I just expected them to be like, "OMG, let us get that less than perfect product out of the world!" Just didnt think I was going to have to argue with them.
     
  2. skitcy

    skitcy uhm title! ok

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    What the fuck? It's a 14 day return policy anyways you coulda smeared that fucker in shit and given it back.
     
  3. nehmia

    nehmia New Member

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    the girl probably had no idea what to do. and the tech guy was a lazy piece of shit thinking you had the knowledge of said girl.

    lousy employees ftl
     
  4. OakleyTodd

    OakleyTodd New Member

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    I'm sure it's an isolated experience, and I'm not going to let it ruin my thoughts about Apple products for now.
     

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