I've recently hit a problem with a client of mine. I've been to her house 11 times in 3 weeks and am working for peanuts ($25 a housecall, period---lunacy, I know). Problem is, she keeps on screwing up her pc royally EVERY TIME I fix it. It will work for a day or two at most before she calls me again with almost the exact problem. Of course, she didn't do anything to it or even reboot it. It just magically kills itself every other day. Now, I work 30 hours a week, go to school full time, try to work out 1-2 hours a day, and balance my social life with those around me. This chick is *KILLING ME* with all these calls. So much to the point where I want to swallow a .45 round every time my caller ID says she's calling me. I can't tell her off, because she's a close friend of someone very close to me. So how do I go about telling this chick she's too dumb to own a PC and needs to send it back? or how would I let her "go" as a client without damaging my reputation? Those of you with your own business/after school fix-it shops, your input is very much appreciated in advance. Thanks!