This is going to be a very long post, so please bare with me on it, and read it. First, a little background on me and the office before I head into our problems. I work as a web developer for a design agency. I am the only developer here, because of this, I am pulling the workload of multiple designers. That means I spend a significant amount of time at work. On most days, I am usually the first into the office, and the last one out. It is not uncommon of me spending 14 - 15 hours a day here. The downfall of this is that I am on salary and I do not get paid for these hours. But that's not the issue I'm having. About a year ago we hired a freelance production artist to take over some of the workload of the designers and take care of repetitive, brainless tasks like resizing images and cropping images. She had first showed her emotional side when there was not much freelance work for her to do and she started crying and throwing a mini-tantrum, in fear that we won't be using her as a freelancer artist anymore. She got the job because she was friends with a co-worker. I myself wasn't too sure of the extent of her abilities, but anyway, she was hired as a full time employee come January 2007. After this, tasks given to her became a bit more demanding and complex. After working with her, I quickly found out that she's not very talented and technologically challenged. She couldn't even accomplish tasks like doing simple Google searches to solve a simple issue. After a co-worker of mine got sick of her asking him for help, he told her that he will no longer help her. So, she started coming to me. I knew she was a neophyte when it comes to this type of work, so I did my best to help her out. At times I've become frustrated because she fails to take notes on certain tasks and I find myself repeating things multiple times to her. She was moved into my office because she was going to start helping me out with a bit of my work overload. She, at first, seemed like a cool chick, fun to work with, all around happy girl. While sharing an office with her I've noticed several things that I didn't like about her. Let me start by listing them: 1. She was extremely lazy 2. Watched a lot of movies, played a lot of games. 3. Cuddled up into a blanket and often times went to sleep 4. Brings two cellphones to work, often times both are ringing, and she is talking on them several hours throughout the day. Sometimes the company phone as well. 5. She's extremely loud. Talks very loud, yells, etc. Just your general loud-mouth type of person. 6. Unprofessional language and behavior. She is constantly cussing and bitching. Every time she gets a e-mail, she talks shit about the person who e-mailed her. Every time she gets a company related phone call, she talks shit about the person who called her. 7. Constantly saying she hates this job and that she wants to quit. 8. She's uneducated and not very talented at her job. 9. She's very distracting with her loudness. I often have difficult times working. Despite her unwillingness to be a team player, I still extend my hand to help her as much as I can, since nobody else will. I've even extended my hand even further and had a private meeting with the Vice President of the company. Telling him that she has potential in a lot of her work (which she does) but she needs help. I got her approved to take classes at a college of her choice. I have quickly noticed this was a huge mistake on my part because then she started saying that as soon as she is finished with school she is going to quit and look for a better job. She was practically flaunting it. After a discussion with my co-worker, he agreed to take a step and talk to the Vice President regarding her behavior. He explained that she was lazy, uneducated, always saying she wants to quit, etc. The Vice President says that these are issues she can work through and he has a lot of faith in her. Now after elaborating on that, let me begin talking about the source of why I'm actually posting this. As it's been known that she is lazy and unwilling to work here, comes this... It was a nice Tuesday morning, as usual, I'm at the office first. I unlock the doors, turn lights on, sit at my desk, then begin working. Now, the person I'm talking about in this post, let's just call her Jean. Jean walks in, we start talking and bullshitting about random stuff, no big deal. I went to the restroom, and as I was walking out of the restroom I yawned (I wake up at 5:30, give me a break). Our project manager in the kitchen heard me yawn, and jokingly says "What was THAT?!". I reply "It was nothing...". Jokingly, she replies "I thought I heard a funny noise coming from you". As we were walking by Jeans office I jokingly said "I think the funny noise might be coming from in here, Jean makes funny noises". My project manager and myself both look at Jean for a response to my dull humor. She stares blankly at her monitor, so I say "Hey Jean, whatcha working on?". She yells at me "WHAT'S YOUR PROBLEM?!". I respond in an almost-equally harsh manner "I don't have a problem, what's yours?". She says something I could not understand. My project manager and I felt it was a bit odd, so we just returned to our desks. Jean began pouting, so I instant message her "Are you ok, Jean?". She responds "DON'T YOU EVER, EVER, EVER TALK ABOUT ME LIKE THAT AGAIN! THAT'S IT! I AM DONE!!". I reply "Jean, what are you talking about?". She doesn't respond. I send another message "Jean, if you have a problem with me... I think we should discuss it and get it resolved". No reply. So I let it cool down for a few hours, then a few hours after lunch, I message her "Are you ok?". She responds saying "Look. I need to be alone right now. LEAVE ME ALONE!". I reply "Alright, I'll give you space, but please know that I did not mean any harm with my dull joke, and if I have offended you, I apologize". No reply. The next morning I walk into the office and say "Hey Jean, how are you?". She replies "I'm fine". She ignores me the entire day. She even plans a departmental lunch and "forgets" to invite me. She's talking and socializing with everyone else in the department except me. I don't care that she's not talking to me, but because of her behavior, I think I obviously did something to piss her off. I let it go. This morning I'm in the office first, she comes into the office, doesn't say a single word to me. So I say... "Jean... is there a problem between us?". She starts yelling at me "WHY DO YOU KEEP SAYING THAT?! THERE'S NOT A FUCKING PROBLEM. I JUST WANT YOU TO LEAVE ME ALONE! OK??? CAN YOU DO THAT?!". I just say "Whatever..." and put on my headphones. At this point I was pretty fucking upset because I absolutely hate people yelling at me. I sat there in my desk pondering whether or not to escalate the issue to the Vice President, which will in turn probably get her fired. I sent an IM to one of our designers telling him about the issue and I'm escalating it to our Vice President. I wanted his input. He didn't like the fact that I wanted to talk to the VP, he says we could easily solve this issue between us. He scheduled a meeting between him, myself, and Jean to get this issue resolved. I knew going into that meeting was going to be a bad mistake, I just knew it, I had that eerie feeling in the back of my head that this was NOT a good idea. I sat down in the meeting, and our designer starts "I didn't bring you in here to talk about our website. From my understanding there's an issue blah blah blah". She fucking EXPLODED. She says she wants to be left alone and she doesn't want anyone to talk to her. I mentioned to her that this is an office with only seven employees, it's not possible for us to leave her alone, and if she has any issues we should attempt to get it resolved. I also told her that if she has problems at home she should try and leave them at home and not take them out on others at work. It got worse from here. She started yelling, she started getting in my face, she started screaming. She started crying, spitting everywhere. It was like watching a 10 year old child having a temper tantrum because mommy wouldn't buy him a toy. She's 36. She screamed saying "You're NOT my boss! Bring the VP in here, NOW!". I told her she was acting very irrationally. I didn't want to bring the VP in the meeting because if he saw how she was acting, he would probably fire her. Well, she didn't stop throwing a tantrum, she began crying hysterically. And it turns out she has a lot of personal issues, a lot of issues, regarding the death of her husband that happened three years ago. She says she comes to work everyday having to put up with bullshit, how she cares about her co-workers, but she feels like dying everyday. Says that she has too much work, claims that she's been working 9 hours a day. She's obviously very depressed. She's always been overly sensitive and extremely defensive, but not like this. I felt bad, she made me feel like I victimized her. She made me feel like I did something horrible to her. We told her the meeting was over. I apologized to her she went back to her desk. I stayed in the office talking to my designer telling him that her actions were extremely irrational. I suggested that she needed some time off to think things through. He disagreed. He says to wait a few weeks and see what happens. He cares for her, and he likes her, I don't know what the deal is. I sit here, with pain in my gut. I feel bad for her, and now I feel kind of sad because I feel like I put her in a bad situation. At the same time, I am extremely angry and frustrated towards her and about this whole situation. It's absolutely impossible to talk to her. I don't know what to do. Here's my dilemma. I'm border-line wanting to tell my Vice President about the incident that happened today. Strongly suggesting that she take some time off and that this isn't comfortable, not even in the slightest for me to deal with at work. It's not. Why the FUCK do I have to deal with this shit? I don't know what to do OT, I'm having mixed feelings, this is a very sensitive subject, and I really don't know if I'm willing to risk the career of someone who already have a great deal of issues on their plate. Help OT.