dented my new macbook today

Discussion in 'OT Technology' started by xenon supra, Nov 13, 2008.

  1. xenon supra

    xenon supra OT Supporter

    Joined:
    Feb 3, 2005
    Messages:
    33,675
    Likes Received:
    0
    Location:
    San Diego, CA
    was riding my road bike, hit a huge bump, lost my balance and flipped over the handlebars.

    my macbook was in my backpack and the corner got dented pretty bad.

    any idea what my options are? i purchased it on october 14th, so I guess today is like 30 days.

    I want to just return it and buy another because I don't think they are going to fix it for free, but I doubt they will even let me return it.

    :wtc:
     
  2. xenon supra

    xenon supra OT Supporter

    Joined:
    Feb 3, 2005
    Messages:
    33,675
    Likes Received:
    0
    Location:
    San Diego, CA
    just got off the phone with apple, they said I can return it (I didnt mention it was dented) and just pay a 10% restocking fee ($130).

    so I figure I may do that and then just buy another one and it will be like a $130 fix. :hs:
     
  3. Nezart

    Nezart OT Supporter

    Joined:
    Nov 19, 2006
    Messages:
    4,621
    Likes Received:
    0
    Location:
    Canada
    damn sorry to hear dude
     
  4. SinisterHand

    SinisterHand Active Member

    Joined:
    Nov 27, 2003
    Messages:
    2,239
    Likes Received:
    5
    Location:
    Dayton
    I think they might have an issue when they notice the dent in it. Best of luck though. :hs:
     
    Last edited: Nov 13, 2008
  5. xenon supra

    xenon supra OT Supporter

    Joined:
    Feb 3, 2005
    Messages:
    33,675
    Likes Received:
    0
    Location:
    San Diego, CA
    i called back, told them that it had a medium sized dent in the corner and asked if that was okay, they said yes and thats what the restocking fee covers. he didn't seem to think it would be a problem at all.

    works for me.

    debating whether to buy another macbook or upgrade to a D700 :noes:
     
  6. quid

    quid I Piss Excellence OT Supporter

    Joined:
    Aug 28, 2004
    Messages:
    50,352
    Likes Received:
    3
    Location:
    california
    :werd: apple will just swap out the case when it gets refurbed, your dent is no different than a scratch.
     
  7. cuttin' wax

    cuttin' wax New Member

    Joined:
    May 27, 2006
    Messages:
    5,735
    Likes Received:
    0
    Location:
    scraper bike/whistletip city 510
    d700 would be :bowdown:
     
  8. lowfat

    lowfat 24/Mac/SciFi/PC Crew OT Supporter

    Joined:
    Oct 27, 2003
    Messages:
    63,949
    Likes Received:
    0
    Location:
    Grande Prairie, AB, Can
    :wtf: I can't believe they are accepting it damaged like that. It would cost them more than that to fix it.
     
  9. mobbarley

    mobbarley Active Member

    Joined:
    Mar 4, 2005
    Messages:
    9,256
    Likes Received:
    2
    Location:
    Sydney
    pics of destruction?
     
  10. Nezart

    Nezart OT Supporter

    Joined:
    Nov 19, 2006
    Messages:
    4,621
    Likes Received:
    0
    Location:
    Canada
    x2
     
  11. xenon supra

    xenon supra OT Supporter

    Joined:
    Feb 3, 2005
    Messages:
    33,675
    Likes Received:
    0
    Location:
    San Diego, CA
    i'll post pics tomorrow. i can't believe it either, but i described it pretty well and he just said oh no problem at all blah blah blah
     
  12. bowrofl

    bowrofl New Member

    Joined:
    Aug 20, 2005
    Messages:
    6,555
    Likes Received:
    0
    Location:
    Toronto, Canadia
    :doh: didn't have a sleeve around your laptop?
     
  13. xenon supra

    xenon supra OT Supporter

    Joined:
    Feb 3, 2005
    Messages:
    33,675
    Likes Received:
    0
    Location:
    San Diego, CA
    I did, but it didn't help much...
     
  14. hurleyint1386

    hurleyint1386 Someone has sand in their vagina

    Joined:
    Jan 6, 2005
    Messages:
    3,687
    Likes Received:
    0
    Location:
    Rochester, NY
    Apple and it's customers are like xenon supras AV :naughty:
     

Share This Page