I bought a compaq laptop about a month ago . when I try to connect it says "connection stautus: unknown then it says the dependancy service or group failed to start. when i try enabling that it wont let me. the rest of the computers in the house (all run with cords) have no problems and when i try plugging in a ethernet cord to the laptop it wont even connect then.... is there something i can do to fix this?? It is reading that there is a router in the area but it only says the computer has limited access and wont even let me connect...... Any help will be greatly appreciated.