computer crashed, got it booted but now need to fix outlook

Discussion in 'OT Technology' started by cdoyle, May 26, 2006.

  1. cdoyle

    cdoyle I finally changed this!

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    Hi,
    My XP Pro machine yesterday crashed. I was able to finally get it booted up, but in the process my profiles are all acting like a clean install.

    I didn't format the drive, or use a restore CD of any kind. If I search around, I can find all my files, and backing them up. One problem is with outlook, is there a way to get my mail file that I was using reinstalled?

    Back in Febuary, I had made a backup .pst file (found this). But I was hoping to find something more recent. Is there anyway, to get the messages and folders ect back from right before the system acted up?

    I'm just not sure what to look for?

    Here is what happened yesterday.
    When I booted the machine yesterday, it would give me the blue screen and a memory dump. Then it would just freeze.

    So the fix I found was to insert the XP CD, and go to recovery, and then copy and deletesome files. Which fixed it, and let it boot.

    I thought everything was good, when it booted because my user ID profiles were all listed. But when you click on any of them XP acts likes it's all new. None of my settings are present, programs all act like they were just installed (asking for serial numbers ect), also tries to reinstall hardward too.

    So searching around my C:, I notice that let's say I had a profile called 'Chris' Well I now have 'chris' plus a whole new profile called 'chris...station 6'. So it acts like it duplicated the profile name but that's it.

    I want to format this thing, and start over, but would like to get that mail file from outlook.

    oh,
    this is nice too. Tried to run windows update, and now it's saying it can't validate my XP GRR.. That's why I want to reformat. something is really messed up here, so time to start over before something happens again. :squint:

    Any ideas?

    Thanks
    Chris.
     
  2. P07r0457

    P07r0457 New Member

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    getting outlook mail back is usually very simple:

    Code:
    %userprofile%\local settings\application data\microsoft\outlook\default.pst
    It's a hidden file, so enable viewing of hidden files in Folder Options to see it.

    %userprofile% is usually found in
    Code:
    c:\documents and settings\[COLOR="Red"]username[/COLOR]
    where you would replace username with the name of the user that had the outlook data you want.

    Copy this file to something else. Burn it to a CD. Put it on a flash drive. Upload it to the internet. Whatever. Backup that default.pst file. Then format your machine, and you can import that back into Outlook after you install it.
     
  3. cdoyle

    cdoyle I finally changed this!

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    bummer,
    That's kinda where I thought it would be,
    The only files in the outlook folder are

    outcmd.dat
    outlook.xml
    outlook.NK2
    outlook.srs

    It's the same in every profile.

    could it be anywhere else? Going to try doing a search for that, but not looking too good.
     
  4. cdoyle

    cdoyle I finally changed this!

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    well did a search, and couldn't find any default.pst on the entire system.
    This sucks!!

    have another question, is there anyway to find where firefox keeps stored passwords for sites?

    I found the bookmark file, and got that working. Just curious if there is a way to get the remembered passwords for some of those sites?

    Chris.
     
  5. deusexaethera

    deusexaethera OT Supporter

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    Open "My Computer".
    Open the "Tools" menu and choose "Folder Options...".
    Select the "View" tab.
    In the list of options, choose to "Show Hidden Files and Folders" and NOT to "Hide Protected Operating System Files". Tell the warning dialog box to go away.
    Try your search for "*.pst" again.
     
  6. P07r0457

    P07r0457 New Member

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    .
     
  7. deusexaethera

    deusexaethera OT Supporter

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    Bah. I missed that. At least we agreed on something, for once...
     
  8. cdoyle

    cdoyle I finally changed this!

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    Ya I have it set that way, but still not seeing it.

    Not sure why these files would be gone, but everything else would still be here.

    any ideas on the firefox password thing?
     
  9. P07r0457

    P07r0457 New Member

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    not sure on the firefox pw issue. I'm hoping they encrypt that to prevent you from copying it. May be able to export, dunno.
     
  10. deusexaethera

    deusexaethera OT Supporter

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    Did you search for "*.pst" or just "default.pst"? The name of the file could be different for some reason, and only "*.pst" will pick up on it.
     
  11. cdoyle

    cdoyle I finally changed this!

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    Ya I tried .pst
    nothing appeared besides the backups I made back in feb.

    it's really weird, I cant' find it in any of my profiles.
     
  12. cdoyle

    cdoyle I finally changed this!

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    I think I just found it
    When I did the search, I didn't notice that it wasn't searching the hidden folders.

    I just found an outlook.pst.

    so hopefully that's it.

    thanks both of you, for your help.
     
  13. cdoyle

    cdoyle I finally changed this!

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    one last question
    It's been awhile since I've had to reformat a drive.

    Do I still need to Fdsk the drive first.

    Or if I boot from the XP CD, will that automatically erase everything that is currently on there?

    I've only had to do this with win98 machines, first time with XP. Wasn't sure if there was anything new I had to do.
     
  14. Yep

    Yep Knick knack paddy whack, give the old dog a bone

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    You can partition and format right from the XP cd. But it won't do it automatically.
     
  15. P07r0457

    P07r0457 New Member

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    it walks you through it... very easy.
     
  16. cdoyle

    cdoyle I finally changed this!

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    darn it, now I'm really starting to get upset with this thing

    I reformatted it, went through all the setup. Activated my copy of windows, all just fine.

    Now I try and do the windows update, and it's still saying it's not validated and to call my local support team?

    what the heck, it's a brand new install, right off the xp pro cd. This is ticking me off!

    Any ideas what is causing this?
     
  17. cdoyle

    cdoyle I finally changed this!

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    Well after searching through the MS newsgroup.

    Seems like many people have had this problem with legit copies of XP.

    If anyone else finds themselves with this problem,
    I was able to find this link
    http://www.microsoft.com/genuine/downloads/Validate.aspx

    which let me validate it, and then windows updates started working.

    what a joke this is.
     

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