Can't send email from home, no matter which account I use.

Discussion in 'OT Technology' started by deusexaethera, Oct 28, 2009.

  1. deusexaethera

    deusexaethera OT Supporter

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    It's very strange. I can send email through my personal accounts at work, but not at home -- unless I connect to someone else's wireless, then I can send email just fine. Receiving email and webmail are completely unaffected. Tried it with multiple accounts on multiple computers, it doesn't matter, they all won't send.

    This is the error I get:

    I'm using Comcast cable. Yes, I know, I know, but the only other option is Verizon FiOS and I really don't want to hand all my data traffic to a single company.
     
  2. Ethryx

    Ethryx New Member

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    Well, error 10060 generally means that the ISP is blocking third-party SMTP servers and want you to use theirs. Perhaps the SMTP server you are trying to connect to runs on another port besides the default -- 25?
     
  3. deusexaethera

    deusexaethera OT Supporter

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    Like I said, it works fine if I use someone else's wireless, so it's not the settings in my email client. It's almost like Comcast is running my outgoing emails through a proxy or something, maybe so they can block spam. I don't mind that idea in theory, but if that's what they're doing then they need to do it in a way that doesn't fuck up the service I'm paying them for.

    One of the email accounts is on comcast.com, too -- that's what makes it so puzzling. Whatever is going on, they must be doing it wrong if it's screwing with their own email service.
     
  4. #FFFFFF

    #FFFFFF New Member

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    here is a hint.. CALL THEM
     
  5. deusexaethera

    deusexaethera OT Supporter

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    I'm going to, now. I just tonight figured out that there was something wrong with my connection specifically, and that it wasn't a bigger problem.
     
  6. 5Gen_Prelude

    5Gen_Prelude There might not be an "I" in the word "Team", but

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    Comcast probably blocked that IP from SMTP traffic due to spam.
     
  7. deusexaethera

    deusexaethera OT Supporter

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    Yeah, that doesn't work so well when IP addresses get re-issued every couple of weeks, unless the blocks get moved when IP addresses change.

    Guess I'll have to call and bitch at them in the morning.
     
  8. BlazinBlazer Guy

    BlazinBlazer Guy Witness to The De-Evolution of Mankind.

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    Does your SMTP server accept connections on ports other than 25? If not, make them set up port 587 and tell your mail client to use that for SMTP.

    Comcast has always blocked traffic on port 25 to anything other than their own mail servers.
     
  9. Rivehn

    Rivehn New Member

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    just set your outgoing mail to mail.comcast.net
     
  10. 5Gen_Prelude

    5Gen_Prelude There might not be an "I" in the word "Team", but

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    Good lord.
     
  11. BlazinBlazer Guy

    BlazinBlazer Guy Witness to The De-Evolution of Mankind.

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    That's a good way to get your shit RBLed. You can't just go relaying through any SMTP server and expect it to be all good. Unless of course you've got SPF/DomainKeys and rDNS (PTR) set up to support such a thing....
     
  12. 5Gen_Prelude

    5Gen_Prelude There might not be an "I" in the word "Team", but

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    :ugh:
     
  13. BlazinBlazer Guy

    BlazinBlazer Guy Witness to The De-Evolution of Mankind.

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    :hsugh:
     
  14. OniMinion

    OniMinion ...recalls when this forum was actually about cars OT Supporter

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    Haahahahahahahhaahahahaah.... This doens't seem to be going well. How about just calling your ISP's tech support line. Assuming your e-mail port is blocked via a router they won't make fun of you.
     
  15. 5Gen_Prelude

    5Gen_Prelude There might not be an "I" in the word "Team", but

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    First, mail.comcast.net is a POP3 server address, you can't even get port 25 to it. Secondly, all the bullshit you just said is totally meaningless - the person who controls the smtp server decides what is relayable, not whether or not you've registered the address as an outbound mail server. PTR and rDNS records do nothing but allow receiving SMTP servers something to check against on whether or not an email is being spoofed - but even then - it's only as good as what the network admin has published under their domain. Lots of small businesses don't even bother to set it up properly so the check can't be used as a definative check for whether something is spoofed or not unless a PTR record is present.
     
  16. BlazinBlazer Guy

    BlazinBlazer Guy Witness to The De-Evolution of Mankind.

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    I know how SMTP/DNS servers work... I was assuming deus would have access to control the SMTP server for his domain, and thus could set things up properly so he could circumvent whatever bullshit Comcast is doing to him.
     
  17. 5Gen_Prelude

    5Gen_Prelude There might not be an "I" in the word "Team", but

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  18. 7960

    7960 New Member

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    change your outgoing smtp port to 587
     
  19. deusexaethera

    deusexaethera OT Supporter

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    Yeah, that's what Comcast said to do, but they're still going to get bitched at for unilaterally filtering my traffic beyond the minimum required by law in the first place. They finally sent me an email explaining what was going on, and they actually said if I use mail providers other than Comcast, good luck getting alternate settings, or I can switch to using Comcast email.

    No, fuck you Comcast. I virus-checked all of my machines and they all came back negative, just like I knew they would, and my router shows no evidence of excessive traffic on port 25. There is no spam zombie in my house. Set my goddamn settings back to normal or lose my business.
     
  20. 7960

    7960 New Member

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    they would rather lose your business.
     
  21. dorkultra

    dorkultra OT's resident crohns dude OT Supporter

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    thats would i work do, change it to whatever authenticated port your provider uses, could also use 465 with ssl authentication


    switch to gmail
     
  22. deusexaethera

    deusexaethera OT Supporter

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    We'll see.

    I already have a gmail account. How long do you think it will be before Comcast starts fucking with standard IMAP ports too?
     
  23. 7960

    7960 New Member

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    why do you care about the port?
     
  24. deusexaethera

    deusexaethera OT Supporter

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    Because I can't tell my email service providers to start accepting incoming traffic on any port I damn well want?
     
  25. 7960

    7960 New Member

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    so your service provider sucks but you're mad at comcast? :ugh:
     

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