Can you guys help me troubleshoot installing an ext usb hdd?

Discussion in 'OT Technology' started by Peak_Oil, Jan 31, 2008.

  1. Peak_Oil

    Peak_Oil New Member

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    My laptop (Acer 5100) is not recognizing the new usb hdd. I don't know why. I have another usb ext hdd that it recognizes fine.

    It's a 750GB Western Dig Caviar in an Elite SATA enclosure, usb 2.0 going into usb ports that are known to be good. It just doesn't show up on the radar at all, I don't know why. All the connections fit.

    Any suggestions?
     
  2. Doomsday

    Doomsday XXX

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    go to disk management then format
     
  3. Peak_Oil

    Peak_Oil New Member

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    It's not recognizing the drive at all. It doesn't show up in drive manager. When I plug the usb cable into the usb port, the computer doesn't automatically find a new hard drive.

    It's not in device manager either.
     
  4. Chris

    Chris New Member

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    thats the drive manager you get to by right clicking on My Computer then clicking on Manage your talking about, just so were clear?
     
  5. Peak_Oil

    Peak_Oil New Member

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    Yeah, it's not in there. My computer isn't recognizing the drive anywhere. I also tried it on my girlfriend's laptop, no dice there either.
     
  6. Doc Brown

    Doc Brown Don't make me make you my hobby

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    You could try plugging the drive into an SATA connector inside a pc, and seeing if it's being recognized that way.
     
    Last edited: Mar 15, 2008
  7. Peak_Oil

    Peak_Oil New Member

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    TY for your replies. It's the hdd. RMA and box swap on Saturday, hopefully that will fix the problem
     

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