I have a Panasonic phone that I've been having problems with for about a year. I've had it for a year and a half. At first, it just didnt stay charged for nearly as long as it was supposed to. So I took it to the AT&T store and they basically told me there was nothing they could do because they don't make this phone any more. IThis was despite the warranty on the phone. I tried a few more times and nothing. Now, my phone barely stays charged for a day, hangs up on people, and turns off randomly. So I called customer service. Now they cant do anything because its been more than a year, so my warranty is over. So, when I have a warranty, they wont do anything because they dont make my phone anymore. And finally, when the warranty is over, they want to make me buy a new phone...I do get a discount on that(if i sign a new contract). And the discount SUCKS!!! New customers get a better one!