Apple faces lawsuit over iPod Nano screen scratches

Discussion in 'OT Technology' started by mucky, Oct 24, 2005.

  1. mucky

    mucky .

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    Apple faces lawsuit over iPod screen scratches
    Sun Oct 23,11:50 PM ET


    PHILADELPHIA (Reuters) - Apple Computer Inc. (Nasdaq:AAPL - news) faced a lawsuit that alleged the company knew its nano portable music player was defective but still decided to press on with the product's release last month.

    The credit card-sized nano, which replaced the best-selling iPod mini and is smaller than the traditional iPod, met with rave reviews. But users quickly started grumbling on Internet message boards that the device's screen scratches too easily.

    Consumers have filed a proposed class action lawsuit in San Jose, California on Wednesday, claiming the nano scratched "excessively during normal usage" and alleged Apple released the product knowing the problems and led consumers to believe it was durable -- forcing them to shoulder the cost of replacing defective music players.

    The complaint blamed the nano's defectiveness on the film of plastic resin that covers it to protect it from damage. Previous versions of the iPod were coated with thicker and stronger resin, the suit said.

    "Rather than admit the design flaw when consumers began to express widespread complaints ... Apple concealed the defect and advised class members that they would need to purchase additional equipment to prevent the screen from scratching excessively," the complaint said.

    A spokesman for Apple, whose main offices are in Cupertino, California, could not be reached for comment.

    Sales of iPods account for nearly a third of Apple's total sales, and the company has a share of about 75 percent of the U.S. market for all MP3 players. The company's shares, which have soared thanks to overwhelming demand for iPods, hit a new 52-week high of $56.98 on Friday.

    Apple admitted in late September that some iPod nano screens cracked too easily, but blamed that separate issue on vendor quality problems and said it had occurred in less than one-tenth of 1 percent of the nanos sold at that point.

    The plaintiff named in the California lawsuit, Jason Tomczak, bought a nano in September that he said quickly became so scratched he could not view the screen. Apple replaced that device because of a battery problem, but the complaint said the replacement nano also became so scratched that Tomczak decided to return it.

    The lawsuit will require a judge to grant it class action status. Because Tomczak and other complainants were required to pay a $25 fee to return the nano, the suit seeks the return of those fees along with the device's original cost and several other forms of damages.

    The suit, filed by law firm Hagens Berman Sobol Shapiro LLP, said Apple has "failed to remedy the problem in any meaningful way" and claimed Apple deleted postings on its Web site that relate to the scratching problem.

    http://news.yahoo.com/s/nm/20051024/tc_nm/apple_nano_dc
     
  2. TriShield

    TriShield Super Moderator® Super Moderator

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    My old iPod screen scratched too. :hsugh:
     
  3. Bmwheel98

    Bmwheel98 OT's Freeloader.

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    They already said they would replace scratched screens for FREE! /thread
     
  4. bummerkit

    bummerkit New Member

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  5. Blair

    Blair New Member

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    anymore details on this?
     
  6. TriShield

    TriShield Super Moderator® Super Moderator

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    Link?
     
  7. MiseryIndex

    MiseryIndex i never know why. i only know who. Moderator

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    hearing of that was the onyl reaosn i didn/'t byu one
     
  8. TriShield

    TriShield Super Moderator® Super Moderator

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    I put my iPod in my jeans pocket and bag and the screen scratched, I didn't expect it to be that soft.
     
  9. GT40

    GT40 lol

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    My 3rd gen iPod scratched a shit ton but I didn't have a cover or do anything to protect it. My new one though I got a cover for it. Covers the whole unit and has a plastic part for the screen. Works great. :noes:
     
  10. borazhasleftthebuilding

    borazhasleftthebuilding Lets Party OT Supporter

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  11. SigmaNuClay

    SigmaNuClay I'll show you my nunchuk...

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    greeeat and I just bought one yesterday.

    PS is that the same Shapiro from the OJ case?
     
  12. FusionZ06

    FusionZ06 /\__/\__/\__0>

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  13. CrazyInteg

    CrazyInteg Honda-Acura.net OG

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    this is almost as bad as suing McDonalds because they made you fat.
     
  14. Esby

    Esby New Member

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    This is old news. Only a limited number of the screens are having the problem, and apple already said that they will replace any that have problems free of charge.
     
  15. Kirk Hinrich

    Kirk Hinrich New Member

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    :bsflag: i was at the apple store yesterday wit my buddy getting his keyboard fixed, some fatass came in whining that his nano screen was scratched, and they basically said "tough shit"
     
  16. Matren

    Matren Well, my name is Jim, but most people call me... J

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    Thats what queer ass trendy fucks get for buying shit thats smaller and has less sotrage capacity than shit thats already out :ugh2:
     
  17. chicken strips

    chicken strips wut

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    trend whores = :Owned:

    :mamoru:
     
  18. Esby

    Esby New Member

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  19. urmama

    urmama Uh Burrito? OT Supporter

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    that's fuckin gay
     
  20. GT40

    GT40 lol

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    :ugh:


    edit: normal ipod is the way to go. Nano/mini ftl
     
  21. SigmaNuClay

    SigmaNuClay I'll show you my nunchuk...

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    :rofl: this is one of the dumbest fucking things i've seen on OT in sometime :rofl:
     
  22. tetaplum

    tetaplum OT Supporter

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    heres an idea dont buy one of the smallest if not the smallest mp3 players on the market and expect it to be indestructible.....fucking people :rolleyes:
     
  23. renaissance

    renaissance New Member

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    this is seriously retarded, why would you blame apple for having a scratchable screen. who's fucking fault is it that the screen scratches in the first place?

    almost as stupid as people suing mcdonalds for becoming into fatfucks

    edit: just saw crazyinteg's post
     
  24. Dorn

    Dorn New Member

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    It's the material that they're using for the iPod that makes it scratch so easily. That clear plastic stuff scratches if air touches it basically.
     
  25. tetaplum

    tetaplum OT Supporter

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    ....any screen is going to scratch.....
     

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