anyone use RT?

Discussion in 'OT Technology' started by IAMwhitey, Nov 16, 2004.

  1. IAMwhitey

    IAMwhitey New Member

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    anyone use RT in the work place or have experience with it? I was given the task to set it up for our abuse department... Can't find any real good documentation on how to set it up.. I need to be able to sort the incoming mail that it takes to then open the case in the appropriate queue. any help would be greatly appreciated
     

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