I have purchased an Apple 10 GB iPod from Amazon.com. I very much like it, but I want to get a Creative Nomad Zen Xtra. It holds more and is alot cheaper. I have read the return policy, and it says you can return it within 30 days. They do not accept: Any item that is not in its original condition, is damaged, or is missing parts. Does that mean that I cannot return the iPod because I opened it and used it? It is still in excellent condition. I handled it with extreme care. I have deleted all the mp3's I have stored on the iPod. It is as if it was when I took it out of the box for the first time. I still have 20 days left before the 30 day limit expires. So has anyone returned an item to Amazon.com and received a FULL REFUND? Please respond with what you returned. Thanks.