I bought a new hard drive for my 30gb iPod, i have it installed, now i just have to update it. Im supposed to put the iPod into disk mode, hook it up to my computer and iTunes will recognize it, tell me it needs to be restored and install the software on it. Well instead i just keep getting this gay ass sad iPod face. When i visit www.apple.com/support/iPod like it tells me to, put it in disk mode and hook it up. I do that, and it resets the iPod and it goes back to the sad face...anyone ever have this problem? Its driving me nuts.